Receiving Money

Make sure you know the money is ready before you try to pick it up. You can do this by contacting the sender, or you can check the status of your money transfer online.

STEP 1: The Money Transfer Number
- To pick up a money transfer, you need to make sure you have accceptable documentary evidence of identity. The sender may also give you the Tracking Number, which you can give to the Agent when picking up the funds.

STEP 2: Visit Us
- Proceed to the shop with your information and identification to pick up your money.
 

STEP 3: Identify Yourself and Complete The Form
- You will be asked to present acceptable documentary evidence of identity and complete a "To Receive Money" form. If you have the Tracking number from the sender, give it to the Agent as well.
 

STEP 4: Receive the Money and Receipt
- Once your identification has been checked, the money is yours. It's that easy. Additional restrictions may apply.